PRIVACY POLICY

At Cozi Paws, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how your data is collected, used, and protected when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website or purchase our products, we may collect the following information:

Name, email address, phone number, and shipping address
Order and transaction details
Pet-related information such as pet name, medical records, vaccination certificates, or prescriptions only if voluntarily uploaded by the pet owner
Device and browser information including IP address, cookies, and usage data

All payments are processed securely via third-party payment gateways such as Razorpay. Cozi Paws does not store or have access to your card, UPI, or banking details.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Enable QR-based access to your pet’s profile
Provide customer support and order communication
Improve website performance and user experience
Meet legal and regulatory requirements

3. Pet Medical Information

Any pet medical information uploaded is fully controlled by the pet owner.
We only display the information provided by the owner and do not verify or modify medical records.